December Webinar – Managing Your Customer Relationships

Customers need the same attention you offered them as a prospect. Offer that same personal attention and they will become loyal advocates, or possibly even a raving fan! CRM stands for ‘Customer Relationship Management’. It’s about knowing your customers and using this knowledge to form profitable relationships with them. What is new about CRM is […]

Do You Know What Your Competitors Are Doing?

Every business owner should be able to answer with an unqualified “Yes” to the following questions which address the fundamental need for businesses to identify and understand their competition. If you answer “No” to any of these questions, you are probably missing some valuable information that would provide you with a competitive advantage. Do you […]

November Webinar – Give Your Networking Skills a Boost Using LinkedIn

Discover how to develop new referral relationships and enhance existing ones by creating an active presence on LinkedIn. Here’s what we cover: A Good Profile is your calling card – Learn how to tune up your profile. Stay Connected – Build better relationships with people you already know and meet in your day to day […]

Create A Profit Plan and Budget for a Successful 2011

PDCA Contractor College Webinar – November 16, 2010 Presenter: Linnea Blair, Advisors On Target, PDCA Approved Contractor College Instructor You can identify your revenue and profit goals for the year without developing a real plan to achieve them. This almost always means you will fall short of your expectations. Putting together a detailed and strategic […]

Emerging Trends for Small Business

It is great news that emerging technologies are making possible a return to earlier times when business owners and their customers knew each other and had personal relationships that extended beyond the tight boundaries of buying and selling goods and services. Personalization The public face of a business has moved from the corporate to the […]

October Webinar – Plan to Succeed instead of Failing to Plan

Business Planning: Plan to Succeed instead of Failing to Plan – October 28, 2010 Develop a business plan and get control over your business operations and improve your opportunities to step back and work ON rather than IN your business.  In this webinar, we’ll discuss how to create a complete plan for the business or […]

Relationship Marketing Webinar Series – 4 Tuesdays in October

Relationship Marketing – Leverage your Connections to Get More Business There is gold in your contact database if only you take the time to mine it. Every business owner has a list of clients who love your product or service, a list of prospects who have contacted you for a bid even if they didn’t […]

The Next Great Wave Of Innovation – Succeeding Through Turmoil

How do you see change – as an opportunity or a threat? Our industries, our society and even our world are in a state of flux as we struggle to come to terms with turbulent economies, dwindling resources and a changing climate. In The Sixth Wave, a book on business and innovation, authors Moody and […]

September Webinar – The 4 Ways to Grow Your Business

The 4 Ways To Grow Your Business – September 23, 2010 It may sound a little simplistic, but there are really only 4 fundamental ways to successfully grow your business and to make it more valuable to you now and in the future as you consider your future vision for yourself and your business: Increase […]

Top 10 Ways to Improve Collections of Past Due Accounts

In today’s economy it is crucial for businesses to collect accounts receivables within 90 days. After 90 days the recoverability drops dramatically! Unfortunately, many business owners facing current recession are worried more about their revenue growth than about their cash flow! What processes do you have in place and how do you deal with customers […]