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Archive for Business Operations

Should you trade or barter your services?

Posted by Linnea Blair on
 10/29/2019

Barter Trade Services

In my opinion, NO! I am not a fan of trading or bartering of business services…generally speaking. I do believe it may make sense for certain types of solopreneurs who have similar pricing and service delivery. For example, an aesthetician trades a facial for a massage from a massage therapist. That makes some sense.

But for most service businesses, I believe that trading services is just a bad idea 99% of the time. One party always seems to feel that they got the short end of the bargain. I hear horror stories frequently from business owners who should know better. I won’t tell you the most recent one to protect my client’s identity, but this business is many thousands of dollars into a deal that may take many months (if ever) to make the trade come out fairly.

I’ll give you another example though: Many years ago, a former client of mine who is a contractor agreed to paint the whole house for the owner of a small marketing company who would provide $XX,000 of unidentified “marketing services” that would maybe include a website and/or some print marketing or “whatever marketing” the owner of the painting company might need or want at some future date not named. Do you see the problem here? My client had to pay out of pocket for the job materials and for his employees’ labor to do his part of the trade months, if not years in advance of his getting his value out of the deal. My recollection is that months later he hadn’t yet determined what he might want done in the way of marketing as he was “too busy to think about marketing” just yet. Somebody just got a free paint job most likely.

Of course, there are rare instances where a service business with employees trades a service to their advantage, but I only hear about one of those once in a blue moon. I hear about the barters that don’t go well a lot more often.

My advice: Just pay for the services you want and allow your client to pay you what your service is worth in money you can put in the bank!

Categories : Business Operations
Tags : Bartering, Best Business Practices, Business Operations, Trading Services

When Projects Get Out of Control

Posted by Linnea Blair on
 06/02/2005

Businesses grow by increasing the amount of work they perform. Unfortunately, this can really create extra problems for a business that doesn’t have the resources to handle the new work – especially a small firm where the workload is already evenly distributed and everyone already has enough to do.

Once you become aware that this sort of situation has developed you have to take immediate action to avoid, among other things, deterioration in your work standards and in your relationship with the team. But no matter whether you recognize the difficulties early or late, there’s a straightforward procedure for addressing the issues and getting workplace relations back to normal.

Call a team meeting

Call a meeting of everyone involved in the project. Give them an outline of where things are up to and any other information you think might be of interest to them. Go ahead and acknowledge the fact that problems are being encountered and that this meeting recognizes that and is about finding a workable solution.

Now ask for a report from each team member about their current workload – not just on the project but for everything else they are responsible for doing as well. Often new work is begun without any consideration of just how much leeway there is among the current team to take it up and incorporate it along with all the things they already do.

This will provide you with some idea of where you will need extra assistance and how much of it.

Ask for suggestions

When you’ve got a clear picture of the situation ask your team members for their suggestions as to how the project’s requirements can be met as well as making sure all the other workload needs are satisfied. There’s probably some catching-up to do and extra support may initially be needed.

Get a consensus on the final decision

You’ve already accepted ownership of the problem so make sure the solution is one that everyone agrees with. Workshop the possible answers to every problem until you get a consensus that the course of action chosen will fix the problems and will be acceptable to all parties concerned.

Act quickly to implement a solution

Whatever temporary additional resources are needed – people, equipment, software – get it in place as fast as possible. Make this your personal priority and be seen to be working hard to fix the problems.

The worst thing you can do when a project of some kind ‘implodes’ on the firm is to let things go on without confronting the situation. When the actions you’ve taken to fix the problems have succeeded and the project has been completed, have a celebration with your team and be sure that the lessons learned aren’t forgotten.

Information in this article is sourced from RAN ONE, Inc.
Categories : Business Operations
Tags : Business Operations, Project Management

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